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GIIProperty management in Israel

26 September 2026 · Repairs and upkeep

Kitchen appliances broken at move-in in Herzliya: Who pays?


In Israel, the distinction between normal wear and tear and damage is the key to determining who pays for repairs to a fully equipped kitchen in Herzliya. The owner covers breakdowns related to the age of the equipment, while the tenant covers damage caused by misuse. This division relies on the lease agreement and the absence of a comprehensive legal list, unlike in the United States. In case of a dispute, technical evidence takes precedence over arguments.

The « fully equipped kitchen » clause in the lease: what it actually covers

Israeli law does not provide a comprehensive legal list of tenant repairs, unlike the US Uniform Residential Landlord and Tenant Act. Everything depends on the drafting of the contract. The « fully equipped kitchen » clause defines what is provided, but not always the responsibility for maintenance. The fundamental legal distinction opposes normal wear and tear, inherent to use over time, to breakage, resulting from an incident or negligence. Normal wear and tear is the owner’s responsibility. Breakage is the tenant’s responsibility.

The shtar ‘hov is often misunderstood. This promissory note, signed by the tenant and their guarantor, guarantees the payment of rent and damages. It does not cover repairs for normal use. An owner who thinks the shtar ‘hov protects them from all maintenance expenses is mistaken. This document is a payment guarantee, not all-risk insurance for the equipment.

Let’s take a concrete case in Herzliya. A built-in oven stops heating after three years of use. The tenant reports the failure. The owner must verify whether the appliance has reached the end of its life or if it was misused. If the oven is simply worn out, the owner pays. If the tenant damaged the heating element through overloading, they pay. Without a specific clause in the lease defining the warranty period for equipment, the dispute can last. It is preferable to list the equipment and its condition at the time the keys are handed over.

  • The distinction between normal wear and tear and breakage is the basis of any claim.
  • The shtar ‘hov does not replace equipment insurance.
  • The absence of a legal list in Israel requires rigorous contractualization.
  • The difference with the US: here, the contract takes precedence over statutory defaults.

The bedek bayit: who finances it when the appliance breaks down

When a breakdown occurs, the first question is who calls the professional. In practice, it is often the tenant who contacts a technician, as they are on-site. But the owner must be informed before any intervention. The bedek bayit is the inspection of the building or equipment by an expert. This is not a legal obligation like US building codes, but a voluntary step to document the condition.

The cost of this inspection is a point of friction. If the breakdown proves to be an incident of use, the tenant pays for the inspection and the repair. If it is normal wear and tear, the owner reimburses the tenant for the inspection, or pays the technician directly if they were authorized. The expert report has evidentiary value. In case of a dispute before the courts, this document objectifies the cause of the breakdown. It avoids contradictory claims.

Consider a leaking refrigerator. The tenant calls a refrigeration technician. The technician finds that the compressor is dead. This is a mechanical failure, therefore wear and tear. The owner must pay. If the report indicated a fluid leak due to impact, the tenant would be responsible. The key is to always request a written report. A simple phone call is not enough to justify an expense. We recommend having a professional assess the situation before any costly intervention.

  • The order of operations: inform the owner, have it assessed, then repair.
  • The cost of the inspection follows the responsibility for the breakdown.
  • The expert report is the strongest technical evidence.
  • The tenant pays if they caused the damage, otherwise the owner does.

Delineating vaad bayit and private maintenance

Kitchen costs do not only concern equipment. They also touch installations. The vaad bayit manages the common areas of the building. This includes main pipes, water and electricity supply. Private maintenance concerns everything inside the walls of the apartment. The boundary is sometimes blurry, especially for water points.

The management company, or the house committee, pays for what relates to the structure and common networks. It categorically refuses to pay for private equipment, such as a faucet or a trap. If a leak under the sink affects the common shaft of the building in Herzliya, the situation becomes complex. The vaad bayit will pay for the repair of the shaft. The owner will pay for the repair of the interior plumbing of the apartment, unless the leak is due to tenant negligence.

The tenant’s responsibility in the maintenance of individual water points is limited. They must report leaks. They must not attempt to repair the pipes themselves. A bad intervention can worsen the damage and make the tenant responsible for the whole. It is crucial to distinguish what is « common » and what is « private ». In case of doubt, the vaad bayit can intervene to identify the source of the leak. This distinction is essential to avoid unexpected bills. Who pays the fees of an apartment in case of inheritance in Israel? addresses the aspects related to the succession of these responsibilities.

  • Main pipes fall under the vaad bayit.
  • Kitchen equipment falls under the owner or the tenant.
  • The management company does not pay for private repairs.
  • The tenant must report leaks without intervening.

The doud shemesh and the mazgan: hidden cost traps

The solar water heater, or doud shemesh, is ubiquitous in Israel. Its annual maintenance is often neglected. Who triggers it? Generally, the owner, as it is a building equipment. But if the lease stipulates that the tenant ensures maintenance, it is them. The wear of the air conditioner filters, or mazgan, is the tenant’s responsibility. The compressor failure is the owner’s responsibility. This distinction is simple in theory, but often disputed.

A concrete case: a blockage of the water circulation of the doud shemesh caused by limescale. The tenant can be held responsible if they did not report the drop in hot water temperature. The owner can be responsible if the annual maintenance was not done. Limescale accumulates over time. It is normal wear and tear. The owner must pay for the cleaning. If the tenant used aggressive chemical products that corroded the pipes, they pay.

The mazgan integrated into the kitchen presents specific risks. The kitchen is humid and greasy. Filters clog faster. The tenant must clean them regularly. If the compressor breaks down because of a clogged filter, the tenant is responsible. The proof is easy to find: a dirty filter. We advise specifying the frequency of filter cleaning in the lease. AC repair: who pays, tenant or owner in Israel? details these responsibilities.

  • Maintenance of the doud shemesh is often the owner’s responsibility.
  • Cleaning of the mazgan filters is the tenant’s responsibility.
  • Compressor failure is normal wear and tear, unless due to negligence.
  • Limescale is normal wear and tear, chemical corrosion is damage.

Small hardware and plumbing work: the gray zone

Small work is the source of many disagreements. Is the replacement of gaskets, faucets, and handles normal wear and tear or negligence? In Israeli law, normal wear and tear covers wear due to daily use. A gasket that dries out over time is normal wear and tear. A faucet broken because the tenant forced it is damage. The boundary is fine. The value threshold is not the criterion. A small gasket can be expensive to replace if it requires dismantling the sink.

Local practice in Herzliya varies. Some owners accept paying for small work to keep a good tenant. Others require the tenant to call an independent plumber. The vaad bayit networks are often used for common work, but not for private work. A tenant who changes a trap themselves takes a risk. If the intervention is poorly done and causes a leak, they are responsible for the damage. It is preferable to let a professional do the work.

A leaking trap. Must the tenant change the part or wait for the owner? If it is normal wear and tear, the owner must pay. But the tenant can request approval before calling a plumber. They can also propose to pay themselves and get reimbursed. This negotiation is common. It avoids delays. The owner must verify the invoice. It must be detailed and justified. The proof of normal wear and tear is often the duration of use of the appliance.

  • Normal wear and tear covers gaskets and wear parts.
  • Breakage by force is damage the tenant’s responsibility.
  • Independent plumbers are often preferred to common networks.
  • The tenant can propose to pay and get reimbursed.

Proof of misuse: how the reshut ha-misim is not your ally

The burden of proof is a central point. If the owner claims that the breakage is due to abnormal use, they must prove it. If the tenant claims it is normal wear and tear, they must also prove it. Photos and videos are essential. A detailed initial inventory, with photos of the equipment, is the best proof. In case of a dispute between an absent owner and a tenant, these documents are crucial. They show the condition before the breakdown.

The role of the reshut ha-misim, the tax authority, is often misunderstood. Undeclared invoices weaken the owner’s position. If the owner does not declare their rental income, it is more difficult to justify their expenses. Tax transparency strengthens credibility. An owner who pays in cash without an invoice has less weight in a dispute. Official invoices are the strongest proof. They show that the expense was real and justified.

A cooktop broken by an impact. Proving that it is not a manufacturing defect is difficult. An expert report is needed. The report must indicate the cause of the breakage. If the impact is visible, it is easier. If the breakage is internal, it is more complicated. The owner can request a recall of the appliance from the manufacturer. If the manufacturer recognizes a defect, the owner is discharged. Otherwise, the tenant is responsible. Technical evidence is king.

  • The burden of proof rests on the one who claims the damage.
  • Photos and videos of the initial condition are essential.
  • Undeclared invoices weaken the owner’s position.
  • The expert report determines the cause of the breakage.

Negotiating the security deposit deduction: legal limits

The security deposit is an amount paid by the tenant to guarantee rent payment and damages. It cannot be retained for normal wear and tear repairs. This is a legal prohibition. The owner can only retain the deposit for unpaid rent or damages caused by the tenant. If the tenant leaves and leaves the kitchen dirty, can the owner retain the deposit for cleaning? No, if the dirt is normal. Yes, if the dirt is abnormal and requires professional cleaning.

The refund procedure is regulated. The owner must justify any deduction in writing. They must provide invoices or proofs. The refund deadline depends on the contract. In the absence of a clause, the refund must be quick. The tenant can contest the deduction before the courts. They can also request arbitration. Written proof is the key. Without an invoice, the deduction is difficult to justify.

A concrete case: the tenant leaves and leaves the kitchen dirty. The owner hires a cleaning company. The invoice is for several hundred shekels. The owner retains this amount from the deposit. The tenant contests, saying the dirt is normal. The owner must prove that the dirt was abnormal. Photos before and after cleaning help. The cleaning company’s report specifies the type of cleaning performed. This proof is decisive. our property management handles these procedures to avoid disputes.

  • The security deposit does not cover normal wear and tear.
  • Any deduction must be justified in writing and by invoices.
  • The tenant can contest the deduction before the courts.
  • Photos before and after cleaning are key evidence.

Remote management: the verification protocol before signing

Remote management requires particular rigor. The initial inventory is the most important document. It must list all kitchen equipment and their condition. It must include photos. It must be signed by both parties. This document is the reference in case of dispute. It allows distinguishing normal wear and tear from damage. A vague inventory is useless. It must be precise and detailed.

The preventive maintenance contract is an option to consider. Signing with a local technician for regular visits can avoid emergencies. The technician checks the doud shemesh, the mazgan, and the plumbing. They report problems before they become serious. This contract is the owner’s responsibility. It is a management expense. It reduces the risk of costly breakdowns. It is particularly useful for owners who reside abroad.

Communication is crucial. Who contacts the vaad bayit in case of a major leak? The lease must specify this. Generally, the tenant must inform the owner and the vaad bayit immediately. The owner, in the US, must be reachable. They must give clear instructions. A concrete case: the owner in the US, the tenant in Herzliya, and a major leak. The tenant closes the water supply to the apartment. They call the owner. The owner contacts the vaad bayit. The vaad bayit sends a plumber. The owner authorizes the intervention. This chain of communication must be fluid. It avoids damage and delays.

  • The initial inventory must be detailed and photographed.
  • The preventive maintenance contract reduces the risk of breakdowns.
  • The lease must specify who contacts the vaad bayit.
  • Communication must be fluid between the tenant and the owner.

In case of kitchen equipment breakdown, never repair without having the condition assessed by a professional. The expert report is your only protection against a dispute over responsibility. In Israel, technical evidence takes precedence over claims. A bedek bayit costs less than a lawsuit. Always have it assessed before intervening, and keep all invoices and reports. Transparency and documentation are your best allies in remote property management.

GII, Gestion Immobilière en Israël

Gestion locative en Israël pour propriétaires francophones. Bureaux à Netanya, 26 Dizengoff. Une question sur votre bien ? Écrivez-nous.

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